Video-monitoring & security system "Smotritel"

Systems of video-monitoring for ATM stations always prove their effectiveness. For most banks now it’s an inevitable part of bank security system, which allows to save bank’s reputation and decrease pressure for department of claim work and also simply to control the situation.

Video-monitoring systems for ATMs have evolutionized from simple digital video-registers which carried out entire recording without any connection to transactional events. To track the fact of vandalism with those systems were possible but for solving controversial situations there should have been connection with programming system of ATM station. And systems of next generation could receive ATM’s events easily, and de-facto standards started to include pre-event recording, movement detector, revolving recording, titles on the screen shot with bank card number and other advanced benefits. Although still not all video-monitoring systems had user-friendly interface, clear to any operator of claim work department. Analysis of situation in dispute should be set in a smooth flow and not be dependent on only one qualified specialist, responsible for the security system.

Operational service of ATM stations is connected to army of risks most of criminal character. It can be not only, for example, illegal operations on accounts, but also vandalism, inbreak attempts, unauthorized removal attempts, robbery, theft, etc. Fraudful operations play noteless part. More and more people not familiar with information technologies nowadays receive cash in self-service optional systems. And sometimes claim departments have to prove clients that they had used bank equipment not correctly, forgot to receive cash, lent card to careless or dishonest relatives or friends, becoming victims of “friendly carding”.

To solve such problems we offer “Smotritel – ATM” system, which provides:

• decrease in risks of illegal acts of third parties in relation to bank card holders during operations with self-service bank equipment;
• decrease in risks of vandalism in relation to self-service bank equipment;
• decrease in risks of theft of bank notes placed in self-service bank equipment;
• decrease in risks of fraud;
• assistance in solving disputable situations.

Key benefit of Smotritel – ATM video-monitoring system is in availability of recording bank events receiving from ATM. Such events like, for example, “the card is inserted”, “bank notes are withdrawn”, etc.

Video-monitoring system allows to record events from external sensors (hit sensor, movement sensor, etc.) and carry out search video extracts on such bank events. For example, it’s easy to find photos of all persons withdrawing money on a specified card number. The effectiveness of video-archive rises as only important actions are recorded and registered.

The system is easily installed on base unit of ATM and it doesn’t interrupt the work of main ATM software.

Picture: Work scheme of “Smotritel-ATM” video-monitoring system

Functional features of video-monitoring system “Smotritel - ATM”

• Photo and video recording (.jpg, .avi)
• Video-recording for bank event-facts
• Recording for external event sensors
• User scenarios setting
• Link from video-information to bank event-facts
• Before event recording
• Video detector of movement
• Titles on video-shots
• Independent adjustment of video-cameras
• Interface for video-archive search (by card number, by ATM station, by date and time, by bank event-facts, by sensor’s events, etc.)

Installation results

• Cut down on expenses for maintenance personnel
• Cut down on expenses for disclaimer work and compensations
• Reduction of fraud and vandalism risks
• Increase in trust from bank clients

New feature since 01.2009: remote search, view and save images using ATM’s standard communication channel!